Kişisel Verileri Aydınlatma Metni
Customer Personal Data Clarification Text
Uludağ Et Lokantası Gökhan Uludağ As (“Uludağ Et Lokantası”), we, as the Personal Data Protection Law No. 6698 (“KVKK”), of the secondary We show maximum sensitivity for the processing and protection of personal data in accordance with the regulations and the Decisions of the Personal Data Protection Board. This lighting text (“Lighting Text”) is www.uludagpaket.com - www.uludagkebap.com It has been prepared to inform you about how we process your personal data as data controller through websites (“Website”).
For detailed information about the measures we take to protect your personal data and the rules we comply with when processing personal data, you can also find Personal Data Processing and Protection Policy .
Which Personal Data Does Uludağ Et Lokantası Process?
We process the following personal data within the scope of the service we provide to you:
Credentials | Name-Surname |
Account Information | Customer ID (Customer number) |
Contact Information | The GSM number, e-mail address, address registered to your Uludağ Et Lokantası account |
Profile Photo | The profile photo you uploaded to your Uludağ Et Lokantası account |
Payment Information | Information on payments and payment methods |
Customer Transaction Information | Shopping/order history, order information, number of orders, Website usage information, preferences, likes, interests and usage habits, advertising ID (identifiers), billing information, request/complaint information, comments, points and evaluation information |
Visual and Audio Recordings | Audio recordings of your conversations with the call center |
Location | Your location data, automatically obtained by the Website or added manually by you, if you allow it through the browser settings |
Transaction Security Information | Data related to the device you are using such as device type, model, operating system and version, IP address, user transaction records |
Legal Transaction Information | Contents of correspondence, examination, lawsuit, enforcement file with judicial and administrative authorities and authorized public institutions and organizations |
With Which Methods, Purposes and Based on Which Legal Grounds Does Uludağ Et Lokantası Process Your Personal Data?
We process your personal data, which we obtain through fully automatic and partially automatic methods, based on the legal reasons specified in Article 5 of the KVKK, if you communicate with us via the website, via the call center, and via e-mail. We have listed the purposes of processing your personal data and the legal grounds on which we rely:
Your Personal Data Processed in the Process | Personal Data Processing | Based on Legal Grounds |
Identity Information, Account Information, Contact Information, Payment Information, Customer Transaction Information, Audio-Visual Records, Transaction Security Information, Legal Transaction Information | Examination, evaluation and conclusion of your legal requests and applications; To resolve possible legal disputes and to share information with authorized persons, institutions and organizations for this purpose. | Personal data processing is clearly stipulated in the law (KVKK art. 5/2-a) |
Identity Information, Contact Information, Payment Information, Customer Transaction Information | Execution of the contract and sales processes regarding the orders you place on the Website; Execution of finance and accounting works related to payments, issuance of invoices as a result of your order. | |
Identity Information, Account Information, Contact Information, Payment Information, Customer Transaction Information, Transaction Security Information, Legal Transaction Information | Protection of data, which is obligatory to carry out our activities in accordance with the legislation and to be kept within the scope of our legal obligations. | |
Credential Information, Account Information, Contact Information, Profile Photo, Transaction Security Information | Verifying your information, creating your membership record and providing access to your account so that you can benefit from our services. | Personal data processing is necessary for the establishment or performance of the contract between you and Uludağ Et Lokantası (KVKK art. 5/2-c) |
Credential Information, Payment Information, Customer Transaction Information, Location | Creating your orders and managing the payment processes, confirming the order, receiving the payment for the products you ordered to be delivered to your address, and delivering your product. | |
Location | Showing whether we provide service in your location | |
Credential Information, Contact Information, Customer Transaction Information | Contacting you regarding your membership, orders and use of the Website; Conducting communication with Uludag Steak House couriers and related Uludag Steak House employees | |
Credential Information, Customer Transaction Information, Payment Information | Execution of finance and accounting works related to payments, issuing invoices as a result of your order. | Processing of personal data in order to fulfill our legal obligations (KVKK art. 5/2-ç) |
Credential Information, Account Information, Profile Photo, Contact Information, Customer Transaction Information, Payment Information, Transaction Security Information | Protection of data, which is obligatory to carry out our activities in accordance with the legislation and to be kept within the scope of our legal obligations. | |
Credential Information, Account Information, Customer Transaction Information, Visual and Audio Recordings | Receiving and finalizing your requests/complaints regarding your order. | Processing of personal data for the establishment, use or protection of a right (KVKK art. 5/2-e) |
Visual and Audio Recordings | Recording of correspondence and conversations with the call center within the scope of request and complaint management in order to improve our service quality. | Personal data processing is mandatory for our legitimate interests (KVKK art. 5/2-f) |
Credential Information, Contact Information, Customer Transaction Information | Managing customer relations, contacting you through surveys and similar like/request/complaint detection methods within the scope of customer satisfaction measurements. | |
Credential Information, Contact Information, Customer Transaction Information | Examination, evaluation and conclusion of your written or verbal requests, complaints and feedbacks for the improvement of our products/services. | |
Credential Information, Contact Information, Customer Transaction Information | Organizing sweepstakes and competitions and taking necessary actions for your participation in them; prize, gift, etc. delivery of content to you. | |
Account Information, Contact Information, Customer Transaction Information, Payment Information, Location, Transaction Security Information | Analysis for the development of our products and services; Examining and auditing our business activities, conducting reporting studies on our products and services. | |
Identity Information, Account Information, Contact Information, Customer Transaction Information, Location, Visual and Audio Records, Transaction Security Information | Detection and prevention of fraud and abuse of campaigns and discounts with the services we offer to our customers. | |
Account Information, Contact Information, Payment Information, Customer Transaction Information | Providing product options suitable for your past orders and usage habits in order to provide a better user experience. | |
Contact Information, Customer Transaction Information, Location | Presenting product options and campaigns specific to your preferences and tastes, interests, usage habits and location, and conducting promotional activities within this framework. | You have given your explicit consent to the processing of your personal data (Art. 5/1 of the KVKK) |
Under Which Conditions Is Your Personal Data Transferred to Third Parties?
Your personal data is transferred to third parties in the following cases, in accordance with Articles 8 and 9 of the KVKK, in connection with the purpose, in a limited and measured manner:
Your Personal Data Transferred | Purpose of the Transfer | Buyer Group | Based on Legal Grounds |
Identity Information, Contact Information, Customer Transaction Information, Payment Information, Location | Executing the communication between the distributor, courier and Uludağ Et Lokantası and the customers, executing the customer order transactions, informing the couriers about the address where the order will be delivered. | Uludağ Et Lokantası Employees | Personal data processing is necessary for the establishment or performance of the contract between you and Uludağ Et Lokantası (KVKK art. 5/2-c) |
Identity Information, Account Information, Profile Photo, Contact Information, Customer Transaction Information, Payment Information, Location, Transaction Security Information, Legal Transaction Information | Receiving support from our suppliers, including those providing infrastructure and information services, regarding the products and services offered by Uludağ Et Lokantası, executing financial and accounting works, and managing relations with our business partners and suppliers. | Domestic and International Business Partners & Suppliers | Personal data processing is necessary for the establishment or performance of the contract between you and Uludağ Et Lokantası (KVKK art. 5/2-c) Personal data processing is necessary for our legitimate interests (KVKK art. 5/2-f) |
Identity Information, Account Information, Contact Information, Customer Transaction Information, Payment Information, Legal Transaction Information, Transaction Security Information and Other Personal Data That May Be Requested by Authorized Persons, Institutions and Organizations | Fulfilling our legal obligations, informing authorized persons, institutions or organizations in this context, conducting legal processes and conducting our activities in accordance with the legislation. | Authorized Persons, Institutions or Organizations | Personal data processing is clearly stipulated in the law (KVKK art. 5/2-a) Processing of personal data in order to fulfill our legal obligations (KVKK art. 5/2-ç) |
What Are Your Rights Regarding Your Personal Data?
According to Article 11 of the KVKK, you have the following rights:
Learning whether your personal data is processed
If your personal data has been processed, requesting information about it
Learning the purpose of processing your personal data and whether it is used in accordance with its purpose
Knowing the third parties to whom your personal data is transferred at home or abroad
Requesting correction of your personal data if it is incomplete or incorrectly processed
Requesting the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the KVKK
Requesting that your personal data is deleted or destroyed within the scope of Article 7 of the KVKK and your requests for correction of your personal data are incomplete or incorrectly processed, to be notified to the third parties to whom the personal data has been transferred
Objecting to the emergence of a result against you due to the analysis of your personal data exclusively by automated systems
Demanding the removal of the damage in case you suffer damage due to the unlawful processing of your personal data
How Can You Exercise Your Rights Regarding Your Personal Data?
To exercise your rights regulated in Article 11 of the KVKK and to submit your requests;
To florya@uludakebap.com using your e-mail address registered in our systems,
Via your registered e-mail (KEP) address to gokhan.uludag.1@hs01.kep.tr or
In writing, adding the documents proving your identity, to Basınköy Mh. Atatürk Köşkü Caddesi No:2 34153 Bakırköy/İstanbul
You can send.
Uludağ Et Lokantası will finalize your application requests within 30 (thirty) days at the latest, according to the nature of the request, in accordance with Article 13 of the KVKK. If the transaction requires cost, the tariff determined by the Personal Data Protection Board will be applied. If your request is rejected, the reason(s) for the rejection will be communicated to you within 30 (thirty) days at the latest.
About the Lighting Text
This Clarification Text may be updated in order to comply with changing conditions and legal regulations. Updates to be made by our company will be notified via the Website.
Last Updated: 03/01/2022